Troubleshooting Guide for: Troy-Bilt Storm Snowblower

Troy Bilt SnowthrowerThough Troy-Bilt’s equipment has a reputation for being among the most durable and reliable on the market, even the company’s excellent Storm series of snowblowers can run into trouble from time to time. The good news is that most of these issues are easily solved through a few troubleshooting steps and quick fixes enacted by equipment owners. Before resorting to professional service or other costly methods of fixing these issues, be sure to check for common causes, common repairs, and easy ways to restore the equipment to full operation in just a matter of moments.

Don’t Troubleshoot Without Proper Safety Precautions

Troubleshooting should fix problems, not cause them. To that end, equipment owners need to be safe when they’re diagnosing common issues with their Troy-Bilt Storm snowblower. Allow the engine to cool in order to prevent burns or unwanted sparking of fuel, for instance. Always wear protective gloves when handling sharp parts and, if diagnosing a problem while the snowblower is on, wear protective goggles to guard against debris or other objects that might become airborne. If a repair is required, a cooled engine should always be paired with a disconnected spark plug for maximum safety. Some operators may also want to ensure that the fuel valve is off or that the fuel tank has been drained entirely.

1. The Snowblower’s Engine Won’t Start

Cause: An engine that won’t start is almost always caused by either a fuel shortage or stale fuel that is no longer effective in the equipment. In some cases, this problem can be attributed to an improperly positioned choke, a missing ignition key, a faulty spark plug, or an engine that has not been primed.

Solution: Start by checking fuel levels. If the fuel is low, add new fuel and try starting the engine again. If the fuel is old, drain it as needed and replace with fresh gasoline. If the engine still doesn’t start, proceed to check the spark plug, ignition key, and choke, as these may be the reason for the problem.

2. The Engine Seems to Be Running Poorly

Cause: Generally, a poorly running engine is the fault of contaminated fuel, an improperly aligned carburetor, or an engine that is running on choke or over-governed. These problems are generally easy to solve.

Solution: As with an engine that won’t start, operators should first check the fuel tank and assess the situation. If the fuel is stale, or if it has been contaminated by water and debris, it should be fully drained and replaced with fresh, clean fuel. Otherwise, it’s worth examining the choke lever’s position and assessing whether or not the carburetor’s alignment might be causing the problem. If the carburetor is the problem, or if the engine is over-governed, the equipment will likely need to be serviced by an authorized Troy-Bilt dealer.

3. The Engine Consistently Overheats

Cause: As with an engine that runs erratically, one that overheats can almost always be attributed to a carburetor that has slipped out of alignment.

Solution: Generally, the carburetor will need to be either realigned or completely replaced. As mentioned above, these procedures require the technical expertise of an authorized Troy-Bilt service center and mechanic. Schedule a service appointment as quickly as possible to solve the problem.

4. Snow is Not Being Discharged Properly

Cause: Generally, snow discharge will become problematic if the snow itself has clogged the auger housing or of debris has become lodged in the area. The same problem may result if the auger belt or auger control cable requires adjustment. Sheared shear pins may also be to blame.

Solution: Start by turning the equipment off and inspecting the auger housing for clogged snow or a debris issue. If such an issue exists, use a snow clearing bar to remove the obstruction and try clearing snow again. As a reminder, clearing such obstructions should never be done with the operator’s hands. Gloves should also be worn during this process.

If the auger is not obstructed, or if clearing an obstruction does not solve the problem, consult the operator manual for instructions on tightening the auger control cable, fixing the auger belt, or replacing worn shear pins as necessary.

5. The Snowblower Loses Power

Cause: Either the spark plug wire has become disconnected or the gas cap vent is obstructed in some way.

Solution: Check the spark plug and ensure that it is not damaged. Also make sure that the spark plug is connected, properly gapped, and clean of excessive carbon deposits. If that doesn’t solve the issue, consider removing built-up snow and ice from around the gas cap before trying to power the equipment again.

For OEM Troy-Bilt Parts and More, Can Help

For regular maintenance and troubleshooting, nothing is better than OEM Troy-Bilt parts. Thanks to the online parts locator at, equipment owners will find it easy to locate, purchase, and use OEM parts to keep their equipment running perfectly throughout the winter.

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2 Responses to Troubleshooting Guide for: Troy-Bilt Storm Snowblower

  1. tim says:

    It seems like it don’t want to move some times by its self. have to push it then it will start moving by its self again. any help would be great.

  2. Rock Girard says:

    I have a Troy Bilt 3090 Storm that I bought brand new last year. It’s been a great machine, but I recently learned that when shifted into either of the two reverse gears, it would only go forward. I tried adjusting the shift cable, but it didn’t change anything. Anyone have any ideas? Thanks

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